You can't add forwarding to an actual email (these are addresses that have an email login and receive email, while forward and aliases only do not actually receive email and only forward messages on) using the website control this must be done through webmail
Go to your webmail (link is in the control panel under email tab below your list of mailboxes)
Click on the 3 horizontal bars on the top right of screen
Click incoming email
Click the forwarding tab
Enter the emails you wish to forward separated by commas
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